Accessibility

The U.S. Agency for International Development (USAID) is committed to providing accessible Information and Communication Technology (ICT) to individuals with disabilities, including members of the public and federal employees, by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d).

Section 508 requires agencies, as they procure, develop, maintain, or use ICT, to ensure that individuals with disabilities can access and use ICT information and data comparably with how individuals without disabilities can access and use it, unless this would impose an undue burden on the agency. Section 508 standards are the technical requirements and criteria that measure how well we conform with the law and incorporate the W3C Web Content Accessibility Guidelines (WCAG) 2.0.

More information on Section 508 and the technical standards can be found at the General Services Administration Section 508 website.

Report accessibility feedback, issues or file a formal complaint

If you have any comments or would like to provide feedback on USAID’s Section 508 accessibility program, please email section508@usaid.gov. Please read our privacy policy regarding e-mail.

If you believe that our ICT does not comply with Section 508 of the Rehabilitation Act, you may file a 508 compliant by emailing section508@usaid.gov. Please indicate the nature of your accessibility problem, the web address (URL) of the material you are having difficulty with, the format you prefer to receive the material in, and your contact information. This information will help us respond to you more effectively. 

Related Accessibility Laws

Architectural Barriers Act of 1968 (42 U.S.C. §§ 4151--57)

The Architectural Barriers Act (ABA) requires access to facilities that are designed, built, altered, or leased with Federal funds. The Access Board is the federal agency responsible for enforcing the ABA. The Access Board's accessibility standards are available on their website at https://www.access-board.gov/aba, and information about filing a complaint may be found at www.access-board.gov/enforcement/

The Rehabilitation Act of 1973 

USAID is committed to strengthening and supporting full inclusion and equal opportunity for persons with disabilities in its programs and activities by enforcing and complying with requirements of the Rehabilitation Act of 1973, as amended, including Section 501. Section 501 of the Rehabilitation Act of 1973 is a federal civil rights law prohibiting discrimination against people with disabilities in Federal Government employment. It also establishes regulations related to the inclusion of people with disabilities in federal employment. For more information see USAID Reasonable Accommodations. 

For more information on USAID Telecommunications Relay Service, please see USAID RCC Fact Sheet. 

Contact Information

Section 508 Program Manager- William Morgan
Email wmorgan@usaid.gov

Persons without Internet access may obtain information about the agency by writing to the USAID mailing address:

Last Updated: February 2024