The Federal Employee Viewpoint Survey measures employees' perceptions of their agencies and is a management tool to drive change and increase employee engagement in the federal workforce. USAID's leadership is committed to using the results to help better achieve our Agency's mission and to make USAID a great place to work. Recruiting and retaining the best and the brightest individuals depend, in large part, on the quality of the work environment.
2024 Federal Employee Viewpoint Survey (FEVS)
2024 Federal Employee Viewpoint Survey (FEVS)
Please find attached the U.S. Agency International Development's (USAID) Annual Employee Survey (AES) results from the 2024 Federal Employee Viewpoint Survey (FEVS) for the direct hire workforce. The 2024 FEVS was conducted as a census, inviting all eligible employees across USAID to participate. The survey was open to all full-time and part-time, permanent, non-seasonal employees, consistent with previous years' criteria. As in prior iterations, the 2024 FEVS was web-based, launching on May 14, 2024, and remaining open for approximately six weeks, until June 28, 2024. A total of 4,385 eligible employees were invited, with 1,731 responding. This represents a response rate of 39.5%, which is slightly below the government-wide response rate of 41% and represents a 7.2 percentage point decrease from USAID’s 2023 FEVS direct hire participation rate.
Despite the lower response rate, the overall indices showed slight improvement compared to FEVS 2023 reversing the downward trend observed over the past three years. The Employee Engagement index remained steady at 69.9%, while the Global Satisfaction Index saw a modest increase of 0.6 of a percentage points, reaching 63.1%. The Employee Experience Index remained highly positive at 77.8% with a 1.4 percentage point improvement. The Performance Confidence Index also rose by 0.8 of a percentage point, reaching 85%. Additionally, the DEIA Index showed a positive rating of 72.7% with a 1.1 percentage point increase. In 2024 USAID had 58 “strength” items (of 89 core total items) with two more items than 2023, with a positive response of 65% or higher. It had 29 “opportunities for improvement” items with positive scores less than 65% and negative scores lower than 35%. The agency also had two “Challenging” items with negative scores of more than 35% compared to three in 2023. The organization values the feedback received and is committed to addressing these challenges while building on its strengths to enhance overall workforce satisfaction and engagement.
