USAID and LNCCI Launch the Upgraded SME Service Center Website

Vientiane Capital, October 4, 2024 – The Lao National Chamber of Commerce and Industry (LNCCI) and Ministry of Industry and Commerce (MOIC), in collaboration with the United States Agency for International Development (USAID) and the GIZ, officially launched the upgraded SME Service Center (SSC) website. This initiative aims to provide Lao small, and medium enterprises (SMEs) with a user-friendly online platform to access essential business resources and information.

The launching ceremony was attended by Mr. Daovone Phachanthavong, Vice President of LNCCI, alongside representatives from the Ministry of Industry and Commerce, USAID, GIZ, and over 40 participants from the government, private sectors, and development partners.

The newly upgraded SSC website, accessible at https://laossc.la/en/, serves as a central hub for SSC services and regulatory information. The platform offers easy access to resources on import/export, trade, investment, business establishment, SME funds, grants, and more. With its user-friendly interface, improved navigation, and modern design, the website makes it easier for SMEs to find the information they need to support their business growth.

Mr. Daovone Phachanthavong, Vice President of LNCCI, stated, “The SSC website is a valuable tool for Lao SMEs. It provides up-to-date and relevant information to help businesses thrive. We encourage all SMEs to take full advantage of this resource.”

Since its establishment in 2017, the SSC has been a key resource for Lao SMEs, with seven centers in Vientiane Capital, Luangprabang, Champasack, Savannakhet, Oudomxay, Borikhamxay, and Luangnamtha, offering services for start-ups, entrepreneurs, and cluster development. To enhance its effectiveness, the website was upgraded with the support of USAID’s Laos Business Environment Project (LBE) and GIZ’s Trade and Entrepreneurship Development (RELATED) Project.

Mr. Matt Curtis, USAID Laos’s Economic Growth, Education and Energy Office Director, highlighted the expanding partnership with MOIC and LNCCI to support businesses, particularly SMEs in Laos. Mr. Curtis said, "the launch of the upgraded website reflects our joint efforts and USAID's commitment to supporting the growth of Lao SMEs. This platform will be crucial in helping businesses access the resources they need to succeed in today’s competitive global marketplace."

The launch of the upgraded SSC website marks a major milestone in USAID’s ongoing efforts to support the development of the Lao private sector. By providing businesses with the tools and information they need in an accessible and efficient way, the SSC website will contribute to creating a more vibrant and competitive business environment in Laos.

The USAID has collaborated closely with MOIC and LNCCI to facilitate trade and foster a more conducive environment for investment, trade, and the competitiveness of small and medium-sized enterprises.